Fostyr for insurance agencies

Every policy came from a relationship. Keep the ones that send the next one.

A mortgage lender who needs a binder on every closing. A realtor whose buyers all need homeowners. A CPA who sends every new business. A client who refers the neighbour after the claim went well. Those relationships are the agency, and they are what a captive competitor cannot copy. Fostyr keeps them, with every policy, and tells you when one has gone quiet.

Where the work comes from for an independent insurance agency

  • Mortgage lenders and loan officers

    Every closing needs a binder by Friday. The agent who answers gets the file.

  • Real estate agents

    Every buyer needs homeowners. The agent hands them a name.

  • CPAs and business attorneys

    Every new business needs liability, and they see it form first.

  • Clients who refer

    A claim handled well makes a client into a referrer, if they are reminded you exist.

What goes wrong without a system

  • The loan officer who moved banks

    Your best referrer changed lenders in March. The binders stopped. The relationship was with the person, and nobody kept the person.

  • The renewal that went quiet

    A ten-year client got a competitor's quote at renewal. Nobody had called them in three years except at renewal. They left over a hundred dollars.

  • The book in one producer's head

    The founding producer knows which realtors send the good files and which clients refer. It is written nowhere the agency can read.

  • An agency management system that forgets the referrer

    Your AMS knows the policies, the carriers and the renewals. It cannot tell you which lender sent the most files or that a realtor hasn't referred since spring.

Where to start, with no software and no plan

  1. List who sent every policy

    Lenders, realtors, CPAs, and the clients who referred. A count beside each name. The list is short, and it is the agency's growth plan.

  2. Connect the inbox

    Every thread with every loan officer is already in your mail. Connect it once and the history attaches itself. Bring a client export in and it reconciles.

  3. Call the referrers who have gone quiet

    The loan officer who sent twelve files last year and two this year gets a visit this week. Fostyr surfaces them; you bring coffee.

  4. Touch every client before renewal

    Not the renewal notice. A call or a note sixty days ahead, in your voice, about the coverage and the claim they had. Retention is a rhythm, not a mailing.

How Fostyr fits an independent insurance agency

  • Hub: Who is waiting on you, and which referrer has gone quiet.

    The morning: the lender who needs a binder by Friday, the realtor who hasn't referred in six months, the client who just replied about the claim. Ask Fostyr which loan officer sent the most files last year.

  • Relationships: Every lender, realtor, CPA and client, with every policy.

    Each has a journey: policies, emails, calls, claims, the notes from every producer and CSR who dealt with them. A grade shows who actually sends work. A lender holds its loan officers, so when one moves the history follows the person.

  • Workspace: Email, calendar and follow-ups, attached to the people.

    A thread from a loan officer lands on the loan officer. The pre-renewal call sits beside the policy. Templates for the binder is attached, the renewal is coming, thank you for the referral.

  • Marketing: Pre-renewal touches, visits and reviews, on a cadence.

    Rhythms for the sixty-day renewal call and the quarterly referrer check-in. A route for the lenders and brokerages you visit. Reviews asked for when the claim is paid.

  • Connections: Your inbox fills it in.

    Connect Gmail and every thread attaches itself to the right person. Bring a client export in and it reconciles. Use an agency management system we don't connect to yet? Tell us at setup and we'll help you bring your data over. Fostyr keeps the relationships; your AMS keeps the policies.

What marketing means for an independent insurance agency

  • Marketing for an agency is the referrer visit

    Internet leads are sold to five agencies. A loan officer sends you the file alone. Spend the effort on the ten lenders and realtors who send the most, and on meeting the next ten.

  • The pre-renewal call is the retention plan

    Clients leave over a quote because nobody called. A call sixty days before renewal, about their coverage and their life, is the cheapest policy you will ever keep.

  • The claim is the campaign

    A claim handled well, a follow-up when it is paid, and a review asked for that week. That client refers for a decade.

Questions insurance agencies ask

How do I grow an independent insurance agency?
Through the lenders, realtors, CPAs and clients who send policies repeatedly, and through retention that does not depend on the renewal notice. Growth is more of those relationships and none of them fading unnoticed. Fostyr is built around that list.
How do I get referrals from realtors and lenders as an insurance agent?
Turn binders around the same day, make the closing easy, thank them the same week, and stay in touch between files. When a loan officer changes banks, keep the relationship with the person. Fostyr keeps the person and tells you when they go quiet.
How do I improve client retention at my agency?
Call before renewal, not at it. A sixty-day-ahead touch about coverage and the claim they had keeps clients who would otherwise leave over a quote. Fostyr keeps the dates and the rhythm.
What software does an insurance agency need for relationships?
Your agency management system handles the policies and the carriers. A relationship system handles the referrers and the clients as people, with their whole history and a cadence. That is Fostyr.
Is Fostyr a CRM for insurance agents?
It is a relationship system rather than a sales pipeline. It tracks the lenders, realtors, CPAs and clients behind your book, with their whole history, and nudges you before one fades.
How much does Fostyr cost?
$200 a month for your core team of up to five, then $35 a month per additional person, with a thirty-day trial and no card required.

Pricing

$200 a month for your core team of up to five, then $35 a month per additional person. Thirty-day trial, no card required.

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