Fostyr for healthcare practices

A practice is a list of providers who refer. Keep every one of them.

The primary care office that sends every patient with your problem. The general dentist who refers every implant. The physical therapist who sends the surgical consult. The patient whose whole family now comes to you. Those relationships are the practice. Fostyr keeps them, with every referral, and tells you when one has gone quiet.

Where the work comes from for a private practice

  • Referring physicians and dentists

    One office that trusts you is a steady stream of the patients you want.

  • Therapists and allied providers

    They see the patient before and after you do, and they choose where to send them.

  • Patients who refer

    A patient treated well brings the family, if they are reminded you exist.

  • Employers, schools and community groups

    One relationship reaches a whole population.

What goes wrong without a system

  • The office that stopped referring

    A primary care practice sent you forty patients a year. Their referral coordinator changed. The stream dried up, and nobody at your practice noticed for a quarter.

  • The provider you never called back

    A dentist sent a difficult case and asked how it went. Nobody reported back. The next case went to the specialist who did.

  • The relationship in the front desk's memory

    Your office manager knows which offices refer and which coordinators to call. Then the manager leaves.

  • Practice software that tracks patients, not referrers

    Your practice management and EHR know the patients and the visits. They cannot tell you which office referred the most patients or that a provider hasn't referred since spring.

Where to start, with no software and no plan

  1. List who referred every new patient

    Go back a year. Which office, which provider, which patient? A count beside each name. The list is short, and it is the practice's growth plan.

  2. Connect the practice inbox

    Every thread with every referring office is already in your mail. Connect it once and the history attaches itself. Fostyr keeps the referring relationships; clinical records stay in your EHR.

  3. Visit the offices that have gone quiet

    The office that sent forty patients last year and ten this year gets a visit this month, with lunch and a report on how their patients did. Fostyr surfaces them.

  4. Report back, every time

    Every referral gets a same-week note to the referring provider on how it went. Put it on a rhythm and it happens without the front desk remembering.

How Fostyr fits a private practice

  • Hub: Who is waiting on you, and which office has gone quiet.

    The morning: the provider who asked about a case, the office that hasn't referred in ninety days, the patient who just referred their mother. Ask Fostyr which office referred the most patients last year.

  • Relationships: Every referring office, provider and coordinator, with every referral.

    Each has a journey: referrals, emails, calls, the notes from everyone on your team who dealt with them. A grade shows who actually refers. An office holds its providers and its coordinator, so a change there keeps the history.

  • Workspace: Email, calendar and follow-ups, attached to the people.

    A thread from a referring office lands on the office. The report-back sits beside the referral. Templates for the thank-you, the outcome note, the lunch invitation.

  • Marketing: Office visits, report-backs and reviews, on a cadence.

    A route for the referring offices you visit. Rhythms for the quarterly provider check-in and the same-week report-back. Reviews asked for when the patient is well.

  • Connections: Your inbox fills it in; your clinical systems stay where they are.

    Connect Gmail and every thread attaches itself to the right office. Bring a referrer list in and it reconciles. Fostyr keeps referring relationships and their history. It is not an EHR and does not hold clinical records.

What marketing means for a private practice

  • Marketing for a practice is the referring office

    Ads bring patients who shop by insurance. A referring provider brings the patients you want, already trusting you. Spend the effort on the ten offices that send the most, and on meeting the next ten.

  • The report-back is the campaign

    Providers refer to the specialist who tells them how it went. A same-week note on every referral is the whole marketing plan, and it is mostly courtesy.

  • The visit keeps the stream

    A quarterly visit to each referring office, with lunch and a summary of their patients' outcomes, is what keeps a coordinator sending.

Questions healthcare practices ask

How do I get more patient referrals?
From referring providers who trust you and hear back from you. Growth is meeting more referring offices, reporting back on every patient, and noticing quickly when an office goes quiet. Fostyr is built around that list.
How do I build referral relationships with other providers?
Make it easy to refer, see their patients quickly, report back the same week, and visit quarterly. When a referral coordinator changes, meet the new one. Fostyr keeps the offices, the people and the cadence.
Does Fostyr hold patient records?
No. Fostyr keeps referring relationships, the providers and offices behind your practice, and the history of those relationships. Clinical records stay in your EHR. Do not put protected health information in Fostyr.
What software does a private practice need for referral marketing?
Your practice management system and EHR handle patients and visits. A relationship system handles the referring offices as people, with history and a cadence. That is Fostyr.
Is Fostyr a CRM for medical or dental practices?
It is a relationship system for referring providers rather than a patient CRM. It tracks the offices, providers and coordinators behind your referrals, with their whole history, and nudges you before one fades.
How much does Fostyr cost?
$200 a month for your core team of up to five, then $35 a month per additional person, with a thirty-day trial and no card required.

Pricing

$200 a month for your core team of up to five, then $35 a month per additional person. Thirty-day trial, no card required.

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