Fostyr for hvac contractors
Every season, the same people decide who to call. Make sure it's you.
The property manager with sixty rooftop units. The builder who needs a system in every house. The homeowner on a maintenance plan for nine years. The inspector who flags a failing furnace and gives the buyer a name. Those relationships are the business. Fostyr keeps them, with every job, and tells you when one starts calling someone else.
Where the work comes from for an HVAC company
Property managers
One manager is a season of service calls and a replacement every year.
Builders and general contractors
A GC who trusts your installs puts you on every house in the development.
Maintenance-plan customers
Two visits a year, a replacement every twelve, and a referral to the neighbour.
Home inspectors and realtors
A failing unit on an inspection report is a replacement job for whoever the inspector names.
What goes wrong without a system
The manager who went quiet
Forty service calls one year, five the next. Someone changed at their office and nobody at yours noticed until the slow season made it obvious.
The maintenance customer who lapsed
The plan ran out. Nobody called. Two years later a competitor replaced the system you had maintained for a decade.
The inspector you never thanked
An inspector named you on six reports last year. Nobody on your team knows their name.
Dispatch software that forgets the relationship
Your field service system knows the unit, the truck and the invoice. It cannot tell you which builder sent the most installs, or that a manager hasn't called since spring.
Where to start, with no software and no plan
List who sends the work
Property managers, builders, inspectors, realtors, and the homeowners who refer. A count beside each name. That list is the marketing plan.
Connect the inbox; bring the job list
Every thread with every manager is already in your mail. Connect it once. Export the job list from your dispatch system and drop it in.
Call the quiet ones before the season
Before summer and before winter, call every manager and builder who sent work last year and hasn't this year. Fostyr surfaces them; you pick up the phone.
Make maintenance a rhythm
Every maintenance customer gets a reminder in your voice before each season. Every lapsed plan gets a call. That alone is a season's worth of work.
How Fostyr fits an HVAC company
Hub: Who is waiting on you, and who has gone quiet before the season.
The morning: the manager who asked about the rooftop units, the builder who hasn't called in sixty days, the inspector who just named you on a report. Ask Fostyr which builder sent the most installs last year.
Relationships: Every manager, builder, inspector and customer, with every job.
Each has a journey: installs, service calls, emails, the notes from every tech who dealt with them. A grade shows who actually sends work. A management company holds its managers and its buildings, so a change at their office keeps the history.
Workspace: Email, calendar and follow-ups, attached to the people.
A thread from a manager lands on the manager. The follow-up after an install sits beside the job. Templates for the quote is attached, the maintenance visit is due, thank you for the referral.
Marketing: Seasonal reminders, visits and reviews, on a cadence.
Rhythms for the spring and fall maintenance reminders and the quarterly manager check-in. A route for the management offices and builders you visit. Reviews asked for when the house is cool again.
Connections: Your inbox fills it in; your dispatch list comes with you.
Connect Gmail and the threads attach themselves. Bring your job export in and every referrer gets their history. Use a field service system we don't connect to yet? Tell us at setup and we'll help you bring your data over.
What marketing means for an HVAC company
Marketing for HVAC is the seasonal reminder
Two emails a year, in your voice, to every customer you have ever served, before the heat and before the cold. That is more work than any ad campaign, at almost no cost.
The manager visit is the campaign
A round of the management offices and builders before each season, with your availability, your after-hours line, and a reason to remember you.
Reviews decide the replacement
A homeowner with a dead furnace in January picks from three companies by reviews. Ask every satisfied customer the same day.
Questions hvac contractors ask
- How do I grow an HVAC business?
- By keeping the people who call every season: property managers, builders, maintenance customers and the inspectors who refer you. Most HVAC revenue is repeat and referred. Growth is more of those relationships and none of them fading unnoticed. Fostyr is built around that list.
- How do I get more HVAC customers without ads?
- Remind every past customer before each season, call the managers and builders who have gone quiet, and thank the inspectors who name you. Fostyr tells you who to contact and when.
- How do I sell more maintenance agreements?
- Offer them at the moment of a repair, remind every customer before the season, and never let a plan lapse silently. Fostyr keeps the dates and the rhythm.
- What software does an HVAC company need?
- A dispatch and invoicing system for the work, and a relationship system for the people who send it. Fostyr is the second one. It reads your inbox and takes your job list so the referrers and their history fill in without data entry.
- Is Fostyr a CRM for HVAC contractors?
- It is a relationship system rather than a sales pipeline. It tracks the managers, builders, inspectors and customers behind your jobs, with their whole history, and nudges you before one fades.
- How much does Fostyr cost?
- $200 a month for your core team of up to five, then $35 a month per additional person, with a thirty-day trial and no card required.
Pricing
$200 a month for your core team of up to five, then $35 a month per additional person. Thirty-day trial, no card required.